What Our Clients Are Saying
98% of PianoCraft Service survey respondents said they would recommend PianoCraft Service’s services
99% of PianoCraft Service survey respondents said there was a good or excellent likelihood they would use PianoCraft Service again.

What Client Say

  • I have a very old (~1895) piano that several other companies have tried unsuccessfully to service. Your technicians finally fixed it.

    S. T

    Damascus, MD
  • Very satisfied

    K. W.

    Gaithersburg, MD
  • Awesome service!

    R. J.

    McLean, DC
  • I am a very satisfied customer!

    K. L.

    Rockville, MD
  • Couldn’t be happier. Thanks!

    R. B.

    Keymar, MD
  • The piano is gorgeous. You all did a superb job.

    L. F.

    Burke, VA
  • I appreciate your professionalism and the obvious joy and pride you take in your craft. It is a rare commodity.

    E. V.

    Bethesda, MD
  • Very happy – thanks for last minute scheduling!
    Adelphi, MD
  • Very satisfied! Piano sounds Great!
    H. L.
    Gaithersburg, MD
  • Thanks for the Saturday service.
    J. S.
    Bethesda, MD
  • Thanks so much for the excellent voicing/regulation – the piano sounds and feels totally different!
    J. S.
    McLean, DC
  • Thank you for the great service. Our Bechstein has never sounded better.
    D. G.
    Rockville, MD
  • Everyone is always helpful, friendly, and professional. We will continue to use PianoCraft Service’s services.
    S. S.
    Silver Spring, MD
  • We are very pleased with all of your work and your services – the piano is sounding better than ever – thank you!
    N. F.
    Annandale, VA
  • We are very pleased with the service as well as our new Steingraeber
    W. E.
    Damascus, MD
  • We have been delighted with our experiences with all of you at PianoCraft Service. Keep up the delightful standards and attitudes.
    L. H
    McLean, VA
  • [PianoCraft Service’s technician] was courteous and professional.
    T. H.
    Germantown, MD
  • The piano sounds great. Technician was very personable.
    B. L.
    Darnestown, MD
  • Your service was recommended by Mrs. A., a piano teacher. this is the most satisfactory tuning service in my 27 years experience as contest chairman.
    G. B.
    Annandale, VA
  • [PianoCraft Service’s technician was] skilled, professional, and personable. I appreciated that he answered my questions patiently on the dehumidification systems.
    W. H.
    Hamilton, VA
  • The sale and delivery was handled professionally throughout
    N. S.
    Rockville, MD
  • Bravo! The piano was delivered at precisely the right time and picked up precisely as well!
    B. G.
    Annapolis, MD
  • Thanks for making my piano enjoyable to play. [PianoCraft Service’s technician] was very informative and explained everything
    P. P.
    Silver Spring, MD
  • As always, a great job
    J. H.
    McLean, DC
  • [PianoCraft Service’s technician] is wonderful
    R. D.
    Rockville, MD
  • [PianoCraft Service’s technician] provided useful suggestions to help me troubleshoot problems and guidelines on issues that would require service calls. My piano is now being used by the 4th generation of my family. Thank you.
    J. R.
    Gaithersburg, MD
  • Very good work – very fine piano!
    B. C.
    Bethesda, MD
  • [PianoCraft Service’s technician] is a genius with pianos!
    L. M.
    Rockville, MD
  • As always, I am pleased by your service and the personal attention.
    N. E.
    Rockville, MD
  • [PianoCraft Service’s technician] was very professional and left our Steinway model L sounding very much in tune.
    J. K.
    Potomac, MD
  • Overall very satisfied, thanks!
    J. W.
    McLean, DC
  • [PianoCraft Service’s technician] explained the workings of the piano to me and I appreciate the time he took to show me what he was doing.
    N. G.
    Silver Spring, MD
  • Our piano has never sounded better. [PianoCraft Service’s technician] fixed a clicking problem with one of the keys that our piano tuners in the past could not fix. He is a Master! I was more than pleased with the service.
    L. M.
    Rockville, MD
  • [PianoCraft Service’s technician] was an excellent tuner, and corrected minor voicing/mechanical problems with expertise.
    J. K.
    Richmond, VA
  • Excellent!
    S. E.
    Germantown, MD
  • Great piano, great service
    D. F.
    Fairfax, VA
  • A superb technician – he approached the piano with high standards and improved its quality significantly.
    A. E.
    Wheaton, MD
  • Very happy with the service!
    R. V.
    Silver Spring, MD
  • [PianoCraft Service’s technician] called to let me know he would be late even though he was less than 15 minutes behind schedule. Very courteous! Thanks for the excellent service.
    D. S.
    Rockville, MD

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